Working Hours
  • Mon 7:00AM - 5:00PM
    Tue 7:00AM - 5:00PM
  • Wed 7:00AM - 5:00PM
    Thu 7:00AM - 5:00PM
  • Fri 7:00AM - 5:00PM
    Sat Closed
  • Sun Closed
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601-825-1983 | 125 Old Highway 80 Brandon, MS 39042

Ask Six Simple Questions to Select the Right Auto Repair Shop

Ask Six Simple Questions to Select the Right Auto Repair Shop

The non-profit Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

"A vehicle is a major purchase for most people, so it makes sense to take the time to select an auto repair facility that will take the best care of that investment," said Rich White, executive director, Car Care Council. "Being an informed auto care consumer means not only learning about your vehicle and its service needs, but also the facility that will make the repairs."

Source: Car Care Council


What Our Customers Are Saying

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The ONLY place I will have any of my vehicles worked on! Expertise, Reliabilty, Great Communication, Time Sensitive, Friendly, Honest, Family Owned and Operated, are just a few reasons Darrell's is my CHOICE! They were definitely the best part of a bad situation when it came to repairs on my car!

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Wonderful honest people that do an excellent job! Darrell's is the only place I would allow to work on our vehicles!

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Only people that work on my vehicles. Hands down the best!

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Wonderful service and wonderful people. THE place I trust to work on my cars.

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Been using Darrell's FOR YEARS. They've got a VERY knowledgeable crew and are VERY nice!

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We've been taking our vehicles to Darrell's for over 11years. They've always done a great job! They explain their work, costs are fair and the turnaround time is pretty quick. My only wish is that they were open on Saturdays. Their hours are Mon - Fri 7am to 5pm. I definitely recommend Darrell's!

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  • Call Us For Service: 601-825-1983